Payments & Money Movement

Confirmation of Payee

Before a UK Faster Payment completes, the payee’s name and account type are checked against their real account. A mismatch in either one is flagged clearly, before the money leaves.

Payee checkUK Faster Payments
Name enteredOPENPAYD
Account typeCORPORATE
Sort code04 05 10
Match

Beyond a name check

Two things checked, not just one

Confirmation of Payee checks the name and the account type together, so a correct name on the wrong kind of account still gets caught.

Match

Name and account type both correct

It is safe to proceed with the payment exactly as entered.

Close match

Name is nearly right, type is correct

A corrected version of the name is shown. The payer must actively dismiss the warning before continuing.

Wrong type

Name is correct, account type is not

The account is registered as personal when business was selected, or the reverse. This also covers the case where the name is a close match too.

No match

Name does not match

A clear warning suggests checking the details with the payee. The payer still decides whether to continue.

Outside of a full match, the payer always sees a plain explanation and still makes the final call. The check informs the decision. It never replaces it.

When the check cannot run at all

A few situations sit outside a simple match or mismatch

AC01

Account not found

The payer is asked to check the sort code and account number.

IVCR

Invalid secondary reference

The payer is asked to check the reference and retry.

ACNS

Not supported for CoP

This particular account does not support the check at all.

OPTO

Payee opted out

The payee has opted out of Confirmation of Payee entirely.

CASS

Account switched

The payer needs to obtain updated account details.

Unavailable

Technical issue

Retried once automatically. If it still fails, the payer decides whether to continue.

How it actually works

A directory that routes, and never sees the answer

Pay.UK operates the CoP Directory, but it only looks up which bank to contact. The name and account type check happens directly between banks.

Pay.UK CoP Rulebook v5.1

How a check is configured

Response target1.5 seconds
Hard timeout3.5 seconds, retried once
Who matches the nameThe payee’s own bank
Confirmed providerOpenPayd

Checked once, not every time

The check runs at setup, not on every payment

At setup

The check runs once

When a payee is first added, their name and account type are checked and the result is kept with that payee.

Every payment after

No repeat checks

Later payments to the same payee do not trigger the check again, unless their details are edited.

Add a payee
Account typeBusiness
Sort code04 05 10
Account number11382660
Payee nameOPENPAYD
Payment methodFaster Payment

Setting up a payee

The same fields UK customers already expect

Sort code and account number, not IBAN, matching how UK Faster Payments actually works.

  • Six-digit sort code, eight-digit account numberThe identifiers UK banks actually use.
  • Account type declared upfrontPersonal or business, checked alongside the name.
  • A secondary reference field where neededOnly shown when the receiving bank requires one.

When the type does not match

A specific warning, not a generic one

The payer is told exactly what does not line up, the name, the account type, or both.

  • Plain languageNaming the actual mismatch, not a generic error.
  • A corrected name where one existsShown directly on the warning itself.
  • Two ways forwardCorrect the details and retry, or continue at their own risk.

Wrong account type

This is a business account. The name you entered matches, but the account type does not. Please correct the account type before continuing.

Cancel
Correct and retry

Related FinHost modules

Part of the same payments and verification experience

Get started

Catch a mismatched UK payment before it is sent

Built to the Pay.UK CoP Rulebook, checking both name and account type, ready for UK Faster Payments today.

ResultMatch
Account typeCorporate
ProviderOpenPayd

Frequently Asked Questions

How is Confirmation of Payee different from Verification of Payee?
They are separate systems, similar in principle but not the same mechanism. Verification of Payee is the EU’s mechanism for SEPA, operated under the EPC’s own rulebook. Confirmation of Payee is the UK’s own long-standing scheme, operated by Pay.UK, and it additionally checks the payee’s declared account type, personal or business, not just their name.
Does Confirmation of Payee block a payment?
No. Every outcome except a hard error still gives the payer a way to continue. The payer takes on the decision, and the responsibility, if they proceed after a warning.
How often does the check run?
Once, when a payee is first set up. It does not re-run on every subsequent payment unless the payee’s details are edited.
What happens if the check cannot be completed?
The request is retried once automatically. If it still cannot complete, the payer sees a message that verification is temporarily unavailable and can choose whether to continue.
Who actually checks the name, FinHost or Pay.UK?
Neither, directly. The payee’s own bank checks the name against its own records. Pay.UK only operates a directory that looks up which bank to contact, it never sees the name or the result.

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