Deposit or withdrawal completed
An on-chain transaction ID confirms it settled, linking straight to that network’s block explorer.
Crypto Deposits & Withdrawals
Crypto Deposits & Withdrawals
A dedicated address for every currency and network. A withdrawal address that’s checked before anything is sent, and a fee that’s never a surprise.
Every transaction, accounted for
Four outcomes, never a silent one
Whichever way a deposit or withdrawal goes, the customer sees exactly what happened and, where it matters, what to do next.
Network fee moved before confirming
The transfer is stopped rather than sent at an outdated fee. It can simply be started again.
No network available for this currency
A plain explanation appears in place of an empty dropdown or a form that quietly fails.
Transfer didn’t complete
A specific failure reason sits next to the record itself, not a generic error message.
Outside of a completed transfer, the customer always sees a plain explanation of what happened. Nothing is left to guesswork, and nothing fails silently.
Common error states
Specific messages for specific problems
Balance too low
Flagged inline on the amount field before the withdrawal can be submitted.
Below the network minimum
Deposits or withdrawals under the stated minimum are rejected with the exact figure shown.
Withdrawal to own address
Blocked automatically, ruling out an entire class of accidental self-transfers.
Fee exceeded expectations
Stopped and the customer is asked to retry, rather than sent at a materially different fee.
Account not active
The currency account’s status is invalid, and the transfer can’t proceed until it’s resolved.
Something went wrong
A generic message covers rarer backend or provider errors, with a direct line to support.
How it actually works
Deposits route through a dedicated custody layer
Funds move from the provider’s per-customer vault into the exchange or an omnibus account, so every deposit can still be matched to the right customer even though the exchange itself can’t track individual wallets.
Network configuration example
Deposit minimum (BTC)0.0005 BTC
Withdraw minimum (BTC)0.0002 BTC
Confirmed custody providerFireblocks
Networks supported11
Set up once
The address is generated once, not on every deposit
At setup
An address is generated
The first time a customer deposits a currency on a given network, a dedicated address is created for it.
→
Every deposit after
The same address is reused
Later deposits on that network reuse the same address. Nothing new needs to be generated.
Crypto withdraw
Bitcoin Account
NetworkBitcoin
Amount1.00 BTC
Amount with fee1.0090 BTC
Wallet address0xf3f0…f4lde
Recipient nameName
Starting a withdrawal
Every field, and the fee, before submitting
The withdrawal form shows the amount with fee as it’s typed, and asks for the same recipient details every time, so support can always match a payment to a real person.
- Amount with fee updates liveVisible before anything is sent.
- Recipient details collected up frontName and type, for the record.
- Address validated against the networkFormat, length and prefix, as it’s typed.
When the fee moves
A specific warning, not a generic one
If the network fee shifts materially between review and submission, the customer is stopped and told exactly why, instead of the transfer going out at a different price.
- Plain languageNaming the fee change, not a generic failure.
- Nothing sent at the old priceThe transfer stops before it’s submitted.
- One clear next stepStart the payment process again.
Fees changed significantly
Please try to start the payment process again.
Cancel
Try again
Deposit details
Deposit address0xec7842…1cec4
VASP nameOwn institution
Wallet owner nameJohn Smith
Copy All Deposit Details
Getting a deposit address
A QR code and compliance details, not just an address
Once a network is selected, the address is generated together with the details some receiving institutions ask for under Travel Rule requirements: who owns the wallet, and which VASP it belongs to.
- A QR code alongside the addressScannable directly from a wallet app.
- Wallet owner name, ready to shareFor when a sending bank asks who the wallet belongs to.
- One button copies everythingAddress, VASP name and owner name, all at once.
Related FinHost modules
Works alongside the accounts customers already have
Get started
See crypto deposits and withdrawals in action
Per-network addresses, live validation, fee transparency and on-chain tracking, on web and on mobile.
ResultSent
NetworkBitcoin
Fee0.0090 BTC
Frequently Asked Questions
What happens if a deposit is below the minimum?
It can’t be credited to the account. The deposit amount is shown before sending, and any amount below it is lost permanently, even if a later deposit meets the minimum requirement.
Which networks are available for USDT?
USDT can be deposited and withdrawn via Ethereum (ERC20) or Tron (TRC20). Each network gets its own dedicated address, so the same USDT account can hold two separate deposit addresses at once.
Can a customer withdraw to any wallet address?
To any external wallet address that’s valid for the selected network, with one exception: the account’s own deposit address is blocked, to prevent accidental self-transfers.
What if the network fee changes while a withdrawal is being confirmed?
If the fee moves significantly between the review screen and submission, the withdrawal is stopped with a clear message asking the customer to start the payment process again, rather than sending at an outdated fee.
How is a deposit or withdrawal confirmed as complete?
Each transaction carries an on-chain transaction ID once it settles on the blockchain, which links out to that network’s block explorer for independent verification.
What happens if there’s no available network for a currency?
The interface shows a clear unavailable message rather than an empty or broken form, and points the customer to support for more detail.